August 15, 2013 | Written by: Benjamin Davenny | Original Publication: Medical Construction & Design

Designing Patient Rooms for Medicare Reimbursement (and Patient Satisfaction)

There are many things that hospitals can do with their operations to affect the quietness score they receive on the HCAHPS survey.

Quieter operations could include scheduling floor cleaning during the day, using good skin prep and frequent electrode changes to reduce nuisance alarms, using quieter wheels for carts and implementing a “quiet culture.” Hospital design can affect this HCAHPS performance as well.

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