Benjamin Davenny
Healthcare | Market Leader
Principal
Designing Patient Rooms for Medicare Reimbursement (and Patient Satisfaction)
Medical Construction & Design
Written By
There are many things that hospitals can do with their operations to affect the quietness score they receive on the HCAHPS survey.
Quieter operations could include scheduling floor cleaning during the day, using good skin prep and frequent electrode changes to reduce nuisance alarms, using quieter wheels for carts and implementing a “quiet culture.” Hospital design can affect this HCAHPS performance as well.
About The Author
“I joined Acentech after receiving my Mechanical Engineering master’s degree from Boston University. In my consulting role, I thrive on the challenges we see in our projects, and enjoy learning about a client’s unique acoustical requirements and helping them design a space to meet their needs.”
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